Help › Help
PrintKit help & documentation
Guides for every PrintKit builder, getting started, FAQ and troubleshooting.
Help› Help
Guides for every PrintKit builder, getting started, FAQ and troubleshooting.
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Help centre
Builder guides
Two ways to run PrintKit
PrintKit comes in two editions. The builders, the print files and the work tickets are the same in both — what differs is how PrintKit gets onto your site and how orders reach you. Throughout this help center, anything that only applies to one edition is tagged.
Shopify app
The PrintKit Shopify app— listed on the Shopify App Store as PrintKit by Big Chato's. You install it from the App Store, drop a builder onto a product page from the theme editor, and shoppers check out through your own Shopify checkout. Your subscription is billed by Shopify.
Any website
PrintKit on any other platform — WooCommerce, Wix, Squarespace, BigCommerce, Webflow, plain HTML. You sign up at app.printkit.tech, paste a one-line embed, and finished designs land in your PrintKit portal as quotes with the print file attached. You quote, collect payment your own way, and produce.
New to PrintKit? Start with the Getting started guide— it has a separate path for each edition and takes you from install to your first shop-floor work ticket in one sitting.
What's new July 2026
The most recent additions, and where each one lives.
| What | Where | Read more |
|---|---|---|
| Single stickers | Both editions A third way to sell stickers: a stack of one design, priced by size × quantity, alongside packed sheets and rolls. | Sticker guide |
| Order-mode lock | Any website Put sheets and rolls on one page and single stickers on another, from the same account. (On Shopify, single stickers are their own builder with their own block.) Turning one on never turns the other off. | Sticker guide |
| Size reference view | Both editions Shoppers can preview a single sticker against a laptop, a notebook or a credit card, at true relative scale. | Sticker guide |
| Per-garment color sets | Both editions Give a specific garment its own palette when it comes in colors your other garments don't. | Apparel guide |
| Color names on every swatch | Both editions The selected color's name is spelled out next to the label, and every swatch carries its name for hover and screen readers. | Apparel guide |
| Placement before upload | Both editions On phones, shoppers choose where the art goes before they upload it. | Apparel guide |
| One-click background removal | Both editions Cut your product out of its background when you upload a garment or substrate photo, with a before/after preview and your original kept. Shoppers get their own one-tap version on uploaded art, where you enable it. | Apparel guide |
| Per-zone print area (chest / pocket / back) | Both editions Position each print zone independently on your own garment photos. | Apparel guide |
| Referral program | Both editions Refer a shop, get a $19 account credit when they subscribe. Codes and rewards stay inside the edition that issued them. | FAQ |
| Password reset & installable portal | Any website Forgot-password by email link, and the merchant portal installs to your phone or desktop as a PrintKit app. | FAQ |
Start here
Getting started
Install on Shopify or paste the universal embed, run setup (brand & machines), enable a builder, set your products and pricing, and run a test order end to end.
FAQ
Trials and per-builder pricing, the two editions, server-side price enforcement, rush fees, DPI warnings, the referral program, data protection, retention and cancelling.
Troubleshooting
Builder not showing on the storefront, an embed that won't load, images flagged too small, a price question, or a saved-design link that expired.
Security & data
How PrintKit protects merchant and shopper data: minimal collection, per-store encryption, retention, and privacy-request handling.
Builder guides
One reference page per builder: what the customer sees, exactly what you configure, and what lands in the work ticket and print file. Turn on only the ones your shop runs — all seven are available in both editions.
Full Color Builder
Tees, hoodies, crewnecks, long sleeves and caps designed on a live canvas, output as a press-ready transparent PNG.
Sticker Sheet Builder
Packed sheets and rolls, plus single die-cut stickers by size and quantity — with the cut contour written for your cutter.
DTF Transfers & Gang Sheets
Raw DTF transfers sold by the sheet, auto-nested to your roll width.
UV Roll
UV DTF laid out on a roll or a fixed flatbed sheet, output as a print-ready file at your roll or sheet size.
UV Substrate
Direct-to-object UV printing on your own hard goods, on a live mockup of the real item.
Embroidered Apparel Builder
Garments, hats, polos and patches priced live by stitch count, output as a digitizing-ready spec sheet with the customer's art.
Can't find it? Email support@printkit.tech and a real person from the PrintKit team will help with setup, print files, or billing.